1 – Our commitment to protecting your privacy
1.1 – We are committed to protecting your privacy.
2 – Information collection and use
2.1 – When you access our website some information is automatically recorded. These records may include information such as your Internet Protocol (IP) address, browser type, and the date and time that you accessed our website. This is typical of most websites.
2.2 – We use the information gathered from our website statistics to help diagnose any problems and to improve ecofriendly.com.au for our users.
3 – ecofriendly.com.au customer accounts
3.1 – Registering a customer account on ecofriendly.com.au is free.
3.2 – Registering a customer account on ecofriendly.com.au is optional. It is not required in order to purchase products, it simply offers convenience for our customers (e.g. such as saving your address details for future purchases).
3.2 – We do not share any of your account information with third parties. The only exception is if we are required to do so by Australian law.
4 – ecofriendly.com.au subscribers
4.1 – We distribute emails to people that have chosen to subscribe to ecofriendly.com.au.
4.2 – Our subscribers are able to opt out of receiving our emails at any time, by using the unsubscribe link contained in every email, or by contacting us to unsubscribe.
3.3 – We do not share your information (email address) with third parties.
5 – Information security
5.1 – Securely hosted in Australia
5.1.1 – The ecofriendly.com.au website is hosted by an Australian owned web host and domain name registrar.
5.1.2 – Our website is hosted from servers located in Australia and is protected by multiple layers of security.
5.2 – SSL encryption
5.2.1 – We use an SSL Certificate to encrypt the connection between your web browser and the ecofriendly.com.au website.
5.2.2 – You can verify the use of an SSL Certificate by checking that the URL starts with https. For example: https://www.ecofriendly.com.au. Many browsers will also display a green padlock to signify SSL encryption.
5.2.3 – Most browsers have options to see further information about the SSL Certificate being used.
5.3 – Secure payment processing
5.3.1 – Payments are securely processed by Stripe.
5.3.2 – We do not capture or store any credit or debit card details. All payments are securely processed by our payment service provider (Stripe). If our users elect to save their card details, those details are stored with the payment service provider, not with ecofriendly.com.au.
6 – Links to external websites
6.1 – Our website may contain links to websites owned by other individuals, organisations or business entities.
6.2 – Whilst we undertake regular audits of our website, including links to external websites, we cannot be held responsible for the privacy practices or content of other websites.
6.3 – We recommend that you always exercise caution when visiting other websites. It is also prudent to familiarise yourself with their privacy policies.
7 – Cookies
7.1 – A cookie is usually a delicious treat. A web-based ‘cookie’ is much less exciting. It is a small file that is stored on your computer or mobile device.
7.2 – Cookies allow web applications to respond to you as an individual and tailor their operations accordingly, by gathering and remembering information about your preferences.
7.3 – If you use the internet on a regular basis, it is highly likely that you will have many cookies on your device.
7.4 – You can choose to accept or decline cookies, although most web browsers will automatically accept cookies from reputable sources.
8 – Declining or removing cookies
8.1 – You can usually modify your browser settings to decline cookies altogether. Some websites may not function correctly with those settings in place.
8.2 – Existing cookies on your computer can also often be removed from the settings menu in your browser.
8.3 – Declining to accept cookies or removing existing cookies may affect your experience online.